Policies & Booking Info
New Here?
Welcome to A&M inc. -Essentially You! We are thrilled to have you visit us and want to make sure your experience is as painless as possible! If you have never booked online with us before please check out these Guidelines Below before booking your appointment!
- We have an a la carte service menu for the most part! We have this option so that you can pick and choose what you want done.
- If there is more than 1 person in your party- please add each person's name so we know there are separate individuals.
- In order to properly give you the correct amount of time, please book the following options if you have never been here before.
HAIRCUTS: All cuts include shampoo, condition and style. Please book the luxury haircut option if you are new or are making a style change! The barber Cut option should only be book if over 1/2 your haircut requires clippers.
COLOR: Please read the descriptions for the different color options and add what pertains to you. PLUS add a Luxury Haircut or a Luxury Blow Out if you have never been here before. (example: You have regrowth that needs to be colored plus you want highlights. You would then book the following Touch Up Color + Partial Highlight + Luxury Haircut.)
- We realize this can be a bit confusing for some and are working to create a better customer experience shortly! In the meantime- feel free to call us @ 779-210-7055 with questions or to book over the phone.
We look forward to seeing you soon and appreciate your patience and understanding!
Sincerely,
Angelique & Melissa
Cancellation Policy: Ensuring Smooth Scheduling!
At our company, we strive to provide exceptional service while maintaining a healthy schedule for all our clients and staff. To achieve this, we have implemented a cancellation policy. This policy helps us effectively manage our bookings. Please take a moment to familiarize yourself with the following guidelines:
Deposit or Card on File: For online booking, we kindly request either a deposit of half the appointment cost or a valid card on file. This ensures your commitment and allows us to allocate the necessary resources for your appointment.
Cancellation Window: To qualify for a refund or credit of your appointment deposit, ALL cancellations must be made at least 24 hours prior to your scheduled appointment. We understand that unforeseen circumstances may arise, and we're here to help. In case of emergencies or unexpected events, please contact us directly, and we will assess the situation on a case-by-case basis.
Late Cancellation Charges: If a cancellation is not made within the 24-hour window, your deposit will be forfeited, or your card on file will be charged half the amount of the scheduled appointment. If your appointment is scheduled for under 2 hours you will be charged a cancellation fee of $35. This fee will be charged to the card on file or at your next appointment. We kindly ask for your understanding, as this policy allows us to accommodate other clients and maintain a balanced schedule.
We truly value your support and understanding in adhering to our cancellation policy. By doing so, you contribute to our ability to provide exceptional service and ensure a smooth experience for all our clients. We appreciate your cooperation as we continue to grow and serve you better.
If you have any questions or need further clarification, please don't hesitate to reach out to our team. Thank you for choosing our company, and we look forward to serving you with the utmost care and professionalism.
What Haircut Should I Book?
Choosing the right haircut can be overwhelming. Here's a guide to help you decide
- Expert Consultation Services Whether you're looking for a classic cut, a trendy style, or a low-maintenance look, our stylist will help you choose the best look that accents your personal style during your consultation. A consultation happens with every appointment. If you would like to schedule a separate consultation appointment to get to know your stylist ahead of time, we offer that as well.
- Maintenance: Our stylists will develop a customized plan for your maintenance needs at home and in the salon. We pride ourselves on educating our guests on best practices!
What Does This Level System Mean?
At A & M Essentially You, we use a level system to categorize our stylists based on their experience and expertise. By understanding our level system, you can choose a stylist that matches your needs and budget. Here's what each level means:
Associate Stylist (Level 1):
Associate stylists are recent graduates or stylists with limited experience. They offer basic salon services under the supervision of senior stylists.
Growing Stylist (Level 2):
Stylists have completed their training and have gained experience in a variety of salon services. They are proficient in basic cuts, colors, and styles.
Senior Stylist (Level 3):
Senior stylists have extensive experience and advanced training. They excel in complex cuts, colors, and styles, and often mentor junior stylists.
Master Provider (Level 4 & up):
Master providers are highly experienced and have a strong reputation in the industry. They often have over 7-10 years experience and are experts in all aspects of their specialty, while often having advanced certificates in specific techniques or practices. You may notice that our Master Providers work with Associates to help handle their full client list. These Providers tend to book up quickly and usually only take referrals. But- you never know! So double check their availability!